Please ship returns to the below address only:
Please do not ship to sending address on your shipping label.
Refunds will be done only through the Original Mode of Payment.
What To Do?
kindly fill in the needed data at the bottom of this page.
Rynu apparel Return Guide Line:
- Item(s) must be returned within 20 days from the day you've received your order, transit times are not included within this time line.
- Item must be unworn & unwashed (no distinct odors, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned to you
- Items covered in animal/human hair will not be accepted.
- labels, stickers, etc. must not be removed.
- Returns can take up to 7 working days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet.
- All items are thoroughly inspected before any action is taken.
Rynu Apparel Return Policy:
- For single item orders that are returned, we will refund the total value of the order, excluding shipping costs.
- For multiple item orders, we will only refund the value of the item(s) returned, excluding shipping costs fee.
- If multiple item orders are returned in their entirety, we will refund the total value, excluding shipping costs.
- Currently you will be responsible for the return shipping fee.
- Orders placed separately (unique reference numbers), must be returned separately. Combining orders being returned in one package will significantly slow down refund processing speed.
- We will aim to action refunds within 5 working days. Please note, credit/debit cards may take up to 5 workings days to clear into your account.
- Any items purchased from a Rynu apparel event (i.e. pop-up store) cannot be returned for a cash refund. Store credit will be issued for the full amount of the item(s) returned
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.Return Replacement